Identifying Facilities & Campus Services Staff
All Facilities & Campus Services staff working in the residence halls typically wear a grey, blue or beige shirt, along with a photo identification tag. Occasionally, the University will hire temporary staff to assist in the daily cleaning of the halls or perform certain maintenance tasks. Temporary hires do not wear a University uniform, but they are required to wear a photo identification tag or a uniform from the company which has been employed by the University. To report suspicious individuals, please contact University Police immediately at ext. 5591 or 336.758.5591.
Reporting a Facilities Issue
Work Order How-To Guide Brought To You By Residence Hall Association
Typical issues that can be reported directly to Facilities & Campus Services include fan coil unit(s) (i.e. heating and air conditioning units) not operating properly; lights not working; clogged drains or toilets; leaks; broken windows; pest control; and lock issues. When calling Facilities & Campus Services to submit a repair request, please be as detailed as possible in order to assist staff in best assessing the problem. Work orders may be submitted at workorders.wfu.edu or by calling 336.758.4255.
Facilities & Campus Services staff members do not clean individual student rooms, assist in room set-up, take down, remove, or store University furniture or personal property.
Issues related to room telephones, cable television, or internet connections should be directed to the Information Systems Help Desk at ext. 4357 (HELP) or 336.758.4357.