Graduate Assistantships

Position Description and Scope

The Graduate Hall Director (GHD) position is a 10-month, live-in graduate assistantship that works directly with professional and student staff to establish and sustain positive residential communities that embolden the motto and mission of Pro Humanitate through practices of experiential learning, community service, and student behavior management. As key student leaders, GHDs (in partnership with their direct supervisor) assist in the management of residential communities of approximately 400 – 600 undergraduate students that expand and heighten the intellectual climate and culture of Wake Forest through co-curricular initiatives, mentorship, faculty engagement, curriculum implementation. Specific target areas include, but are not limited to, staff training, development and mentorship, residential learning, leadership, and programming, diversity and inclusion, support and enforcement of community standards, administration, and building management.

Essential Functions

1. Staff Supervision, Training and Mentorship
   • Assist the Community Director in training, supervising, and evaluating Resident Advisers
   • Meet with RAs individually and collectively as directed by the Community Director. Monitor team progress towards strategy planning goals
   • Be available to RAs and residents whenever assistance is needed
2. Residential Learning and Community Building
   • Maintain a high level of visibility in the community through interactions with residents and attending community and campus events. Serve as an planning resource for Resident Advisers and student leaders in community
   • Support departmental residential learning and leadership initiatives that cultivate communities focused on sense of belonging, inclusivity, wellbeing, academic success, and engaged citizenship
   • Serve as a referral resource for student care to Residence Life and University resources and events as needed including but not limited to: counseling, academic advising, wellbeing support, and learning assistance
   • As needed, serve as community liaison to the assigned building Faculty Fellows or faculty, staff or student leaders within Residential Engagement Communities, Living Learning Communities, and Residential Colleges and partner with them on residential initiatives to further enhance the faculty and student out of classroom engagement within the residence hall
3. Diversity, Social Justice, and Inclusion
   • Recognize diverse aspects of one’s social identity and effectively communicate the ways that their identity impact their personal values, perceptions, and behaviors (including biases)
   • Maintain awareness of current issues and trends at Wake Forest related to diversity, social justice, and inclusion. Engage in opportunities (personally and with residents) to build relationships with diverse persons
   • Work with supervisor, staff, and residents to create and lead an open, welcoming, and inclusive residential community where all students can engage and learn across difference
   • Demonstrate awareness and support of the diverse needs of residents to establish and maintain an inclusive community
   • Appropriately confront derogatory, unjust, and/or disrespectful actions of residents, staff, or community members
4. Administration
   • Serve as the main purchasing agent for program and event supplies for RA events. Demonstrate ethical and fiscal decision making as it related to department and university resources
   • Perform various administrative duties including but not limited to: reports, assisting with occupancy management, purchasing and budgeting, holding office hours, responding to communications – oral and written, conducting and attending meetings as required, various paperwork
   • Assist in the execution of processes critical to RL&H operations for assigned area including but not limited to move-in, move-out, occupancy checks, health & safety inspections, break closing, and room changes
   • Support the department during major processes including but not limited to: RA recruitment, interviews of professional and student staff, and committee meetings
   • Other duties as assigned
5. Facilities Management
   • Work with supervisor, staff, and residents to ensure communities are well-maintained and safe spaces.
   • Develop positive relationships with facilities and custodial staff
   • Assist supervisor and staff in touring buildings and monitoring the condition of area facilities on a consistent basis to identify and document maintenance issues
   • Maintain open communication and supportive working relationships with the assigned staff servicing the maintenance and custodial needs of the residential area including but not limited to the Facilities and Campus Services staff
6. Support and Enforcement of Community Standards
   • Uphold and enforce RL&H Community Living Standards, University Honor Code and University Alcohol policy expectations for safe and secure campus living
   • Appropriately confront inappropriate staff and student behavior and alleged violations of RL&H and University policies. Subsequently serve as a resource to these students and provide appropriate follow up
7. On-Call, Emergency and Crisis Management
   • Serve in the duty rotation that observes, addresses, and responds to the needs of the community as outlined in the On-Call Manual and Staff Manual
     • Duty rotation is subject to change
   • Respond appropriately to all emergency-related situations and communicate effectively with emergency response and professional personnel
   • Appropriately document incidents and submit accurate and timely Incident Reports and Care Reports immediately following an incident and/or resident interaction, where applicable
   • Support fellow staff members and communicate the need for assistance to peers and supervisors when necessary

Qualifications, Expectations and Eligibility Requirements

• Strong relationship building, mentorship, and advising skills.
• Strong administrative skills and the ability to handle multiple tasks and deadlines.
• Enrolled as a full time student in an eligible graduate studies program at the time of employment.
• Minimum cumulative GPA of 2.50 throughout the assistantship.
• In good standing with the University at the time of application and acceptance of the assistantship, including no disciplinary sanctions ending or currently in effect.
• Training: All GHDs are required to complete Summer Training, and attend the Fall and Spring Training Programs, and all required In-Services, as designated in the GHD employment agreement.  Failure to attend training and opening will result in the GHD position being rescinded for the Academic Year.
• Work Hours: GHDs will work an average of 20-25 hours per week for the university and may not hold a second part-time job without prior approval from their supervisor and the Assistant Director of Residence Life. Additional employment is limited to no more than 9 hours.
• Weekends and On-Call Periods: GHDs are key partners in the social, co-curricular, and academic engagement opportunities provided by RL&H. GHDs also serve in an on-call capacity, responding to student crises and emergencies. This necessitates GHDs being on-campus and available on nights and weekends. GHDs may not be away from campus for extended periods of time and must seek prior permission of Residence Life and Housing Professional Staff before taking time away.
• Please note, students in the following programs are not eligible for employment in the Graduate Hall Director position:
  • Master Teaching Fellows
  • Management
  • MALS
  • First-year Law School
  • First-year Business School
  • Medical School

Conditions of Employment and Accountability

• The Graduate Hall Director position is a full academic-year commitment. Reappointment for additional academic years or summers is not guaranteed, but may be available based upon performance and the successful completion of all applications and interviews are required for returning staff.
• GHDs must maintain good academic and disciplinary standing with the University throughout the duration of employment. Good standing includes no active sanction or disciplinary probation with Housing and Residence Life, the Dean of Students office, or Graduate and Professional School programs. GHDs are also expected to uphold, enforce, and abide by all university policies and regulations.
• GHDs are considered mandatory reporters under Title IX and the Clery Act.
• GHDs are expected to abide by and report violations of all local, state, and federal laws and regulations.
• GHDs must follow the ethical principles of acting with integrity, dignity, and competence as outlined in the ACUHO-I housing professional guidelines.
• The Graduate Hall Director’s performance is under continuous evaluation so as to maintain the highest standards.
• The following may result in disciplinary sanctions, including but not limited to, verbal or written warning, withholding of partial or full pay, suspension, probation, or termination:
  • Failure to meet any of the qualifications, requirements, responsibilities, listed in this agreement or specified by Residence Life and Housing Professional Staff
  • Any unprofessional or unethical action
  • Any action in direct conflict with the policies outlined in the Wake Forest Student Code of Conduct, Guide to Community Living, and the Residence Life and Housing Staff Manual
• Note: Due to the nature of this position, possible lifting and physical activity may be required at times.

Compensation and Benefits

• This is a mandatory live-in position that includes a rent-free, unfurnished apartment, including cable, internet, on-site laundry, and local phone service
• $7350 annual stipend for 10-month position, paid in bi-weekly payments.
• Faculty/Staff parking permit

Description of Campus Communities

South Campus Residences

All first year students live together in residence on South Campus. The seven residence halls are traditional hall style buildings and create a community that is quaint enough to allow for the formation and nurturing of close personal relationships.

• South I – Babcock Hall / Johnson Hall / Bostwick Hall
• South II – Angelou Hall / Collins Hall
• South III – South Hall / Luter Hall

Hearn Plaza Residences

Sophomore, Juniors and Seniors live on the “Quad.” These six residence halls are either traditional hall style buildings or semi-suite buildings. Living on the Quad provides students with the opportunity to be in intentional community while continuing to foster sense of belonging among the diverse community in residence.

• Quad I – Poteat Hall / Huffman Hall / Kitchen Hall
• Quad II – Taylor Hall / Efird Hall / Davis Hall

North Campus Residences

Sophomore, Juniors and Seniors live on North Campus. The eight residential communities are fully furnished houses, suites or apartments which allow for individuals and selective living communities to live in unique intentional community with additional autonomy.

• North I – Deacon Place Apartments / Polo Hall / Martin Hall / Rd. Houses
• North II – Dogwood Hall / Magnolia Hall / North Campus Apartments / Student Apartments

Position Description and Scope

This position is a twenty (20) hour per week Graduate Assistantship within Residence Life and Housing. The conditions of work may sometimes include office time and/or being in the residence halls, academic buildings, athletic facilities, administration buildings, or local neighborhoods. This position will be assigned for the entire academic year. Summer employment may be available and can be discussed if the successful candidate is interested. Additionally, the successful candidate can stay on as employed for the next academic year if they are registered for classes as a full-time student. 

Position Responsibilities

• Assist in the development and presentation of training to Residence Life and Housing professional and student staff related to the StarRez housing software system and Assignments processes in collaboration with Assignments staff members.
• Assists in the management of the approval process for Off-Campus properties in the Off-Campus Housing Portal. 
• Ensure the RLH website is kept up to date with regards to assignments related processes and policies. 
• Educate students on assignments processes through info sessions, help desks, and informational tabling. 
• Conduct benchmarking against other institutions regarding assignments policies and procedures.
• Provide general assistance with processes including housing selection, open room change, and large-scale check-in/out days.
• Develop off-campus student engagement through the development of a neighborhood liaison program that can work in partnership with the UACP. 
• Through student engagement, identify trends and student needs related to housing assignments and propose solutions to meet those needs.
• Assumes other related duties as assigned. 
• Evening and weekend hours will be required based on the programmatic needs.

Minimum Qualifications

• Enrolled as a full time student in an eligible graduate studies program.
• Strong administrative skills with the ability to handle multiple tasks and competing deadlines.
• Ability to work independently with demonstrated attention to detail.
• Basic competence with email, PowerPoint/presentation, design software, and word processing.
• Demonstrated ability to communicate clearly and effectively both orally and in written form.
• Due to the nature of this position, possible lifting and physical activity may be required at times.

Preferred Qualifications

• Experience working with spreadsheets, databases, and assessment data.
• Demonstrated commitment to diversity and inclusion.

Compensation

• Hourly rate of $10.50 per hour for a max of 20 hours per week for up to 10 months

Position Description and Scope

The Graduate Assistant for PSTDOC will work directly with all members of the PSTDOC team to provide front-desk management, along with systems and process management. The Graduate Assistant will also aid in partner relations and customer service to students, faculty, and staff. The role of the Graduate Assistant will primarily include office time, but may also include being in the residence halls, academic buildings, athletic facilities, or administration buildings. The specific responsibilities, requirements, and qualifications are outlined below.

Essential Functions

• Assist the PSTDOC office with front desk operations, including: process lost, stolen, broken, worn, defective or otherwise unusable cards for students, staff, faculty, and affiliates.
• Process requests from students, staff, faculty, and affiliates within PSTDOC work request and access control programs.
• Serve as first contact with the PSTDOC for walk-in customers, along with assisting customers over the phone.
• Assist PSTDOC staff with a wide range of departmental activities.
• Assist other members of the Residence Life and Housing central office as needed.

Required Skills and Abilities

• Adhere to the Residence Life and Housing Confidentiality Policy
• Strong customer service skills
• Administrative and data entry skills
• Ability to work independently after assigned a project or task
• Proficiency in Microsoft Office Suite
• Detail orientated

Terms of Employment and Eligibility Requirements

• This Graduate Assistantship position is a full academic-year commitment. Reappointment for additional academic years or summers is not guaranteed, but may be available based upon interest, performance and the successful completion of all applications and interviews required of returning applicants.
• This position is a twenty (20) hour per week Graduate Assistantship within the PSTDOC office. Employment with the university is limited to a total of 20 hours. As such, additional employment (including with another university office) above 20 hours is not permitted during the academic year.
• GAs must maintain good academic and disciplinary standing with the University throughout the duration of employment. Good standing includes no active sanction or disciplinary probation with Housing and Residence Life, the Dean of Student Office, or Graduate and Professional School programs.
• GAs must maintain a minimum cumulative GPA of 2.50 throughout the assistantship.
• The following may result in disciplinary sanctions, including but not limited to verbal or written warning, withholding of partial or full pay, suspension, probation, or termination:
  • Failure to meet any of the qualifications, requirements, responsibilities listed in this agreement or specified by Residence Life and Housing Professional Staff.
  • Any unprofessional or unethical action.
  • Any action in direct conflict with the policies outlined in the Wake Forest Student Code of Conduct, Guide to Community Living, and the Residence Life and Housing Staff Manual.

Compensation and Benefits

• Hourly rate of $10.50 per hour for a max of 20 hours per week for up to 10 months

Position Description and Scope

This position is a twenty (20) hour per week Graduate Assistantship within Residence Life and Housing.  The conditions of work may sometimes include office time and/or being in the residence halls. This position will be assigned for the entire academic year.  Summer employment may be available, and can be discussed if successful candidate can stay on as employed for the next academic year if they are registered for classes as a full-time student.  Specific job and conditions include:

Position Responsibilities

• Conduct and organize inventory of residential and departmental assets including, but not limited to furniture, keys, signage, and central office supplies.
• Escort pest control services in the residence halls on a weekly bases and report comments back to Administrative Coordinator for Housing Operations.
• Conduct leased lounge inspections for student organization lounges and coordinating work orders and assessing conditions of assigned student organization spaces, and reporting findings back to RL&H through the appropriate channels.
• Maintain good condition of departmental vehicles including washing, vacuuming, and fueling.
• Assist the Housing Central Office staff with a wide range of departmental activities.
• Assists with inspections of residential facilities and grounds.
• Assist other members of the Residence Life and Housing central office as needed.

Position Obligations

• Adherence to the Residence Life and Housing confidentiality policy.
• Safeguard assigned keys.
• Have a critical eye for facilities issues and conditions that may require maintenance or custodial services to attend to in the residence halls.
• Willingness to do administrative work over email as duties are assigned.
• Ability to work independently after assigned a project or task.
• Proficiency in Microsoft Office Suite and Google Applications.
• Always come prepared to do school work in the event of down time.
• Ability to transport large and heavy products which may sometimes require assistance.
• Other duties as assigned.

Compensation

• Hourly rate of $10.50 per hour for a max of 20 hours per week for up to 10 months

Position Description and Scope

This position is a twenty (20) hour per week Graduate Assistantship within the Office of Residence Life and Housing.  The conditions of work may sometimes include office time and/or being in the residence halls.  This position will be assigned for the entire academic year.  Summer employment may be available and can be discussed if the successful candidate can stay on as employed for the next academic year if they are registered for classes as a full-time student.  Specific job and conditions include:

Position Responsibilities

• Answer phones and assist foot traffic in the lobby as a part of our front-desk functions.
• Assist in the development of communication templates for common questions and inquiries.
• Help guide the daily operations within a team of part-time office assistants.
• Provide in-person assistance within our residential communities for certain call-in requests (lockouts, etc.).
• Preparation of materials for upcoming departmental processes including communications, website updates, physical supplies, and training materials.
• Inventory of clothing and promotional items and collection of items for incoming staff. 
• Assist in monitoring and updating of residence hall floor plans.
• Regular housekeeping and maintenance of the front office and mail area in the Residence Life and Housing central office.
• Assist other members of the Residence Life and Housing central office as needed.
• Other duties as assigned.

Position Obligations

• A customer service mindset.
• Adherence to the Residence Life and Housing confidentiality policy.
• Safeguard assigned keys.
• Willingness to do a variety of administrative work with an attention to detail.
• Ability to work independently after assigned a project or task.
• Proficiency in Microsoft Office Suite and Google Applications. 
• Ability to transport large and heavy products which may sometimes require assistance.

Compensation

• Hourly rate of $10.50 per hour for a max of 20 hours per week for up to 10 months

Position Description and Scope

The Graduate Assistant for Residence Life (RL-GA) position is a 6-month, graduate assistantship that works directly with professional and student staff to establish and sustain positive residential communities that embolden the motto and mission of Pro Humanitate through practices of experiential learning, community service, and student behavior management. As key student leaders, RL-GAs in partnership with their direct supervisor support the administrative management of residential communities across our three residential areas and our student leadership groups (Theme Programming Assistants, Residence Hall Association, and National Residence Hall Honorary). The residence life work of these communities and groups  is to expand and heighten the intellectual climate and culture of Wake Forest through co-curricular initiatives, mentorship, faculty engagement, curriculum implementation. 

Specific target areas for the RL-GA includes, but is not limited to, mentorship, leadership, and programming, diversity and inclusion, administration, and building and team management. The work environment may include office time and work in the residence halls, or other administrative buildings, or campus facilities. Working conditions may include moving supplies and equipment, operating departmental vehicles (including: golf cart, SUV, pick-up truck, or 15 passenger van), meeting with students and campus partners, and occasionally working during evenings or weekends for special training or events.  

Essential Functions:

Staff Mentorship & Training (30%)

• Develop and maintain avenues for mentoring relationships with Resident Advisers, Theme Programming Assistants, and RHA/NRHH student leaders (individually and collectively) to engage in meaningful conversations with the ability to reflect on personal experiences to provide guidance, counsel, and referral resources. 
• Serve as a positive role model for student leaders, demonstrating how to navigate expectations, accountability, adversity and dissonance. 
• Maintain a consistent presence through weekly office hours (10) and one-on-ones with student leaders to assist them with program planning, meeting planning, and attendance.
• Regularly update the supervising Assistant Director on student leader and community wellbeing pertinent to the overall administration of the area vision. 

Administration (30%)

• Perform various administrative duties including but not limited to: reports, purchasing and budgeting, holding office hours, responding to communications – oral and written, conducting and attending meetings as required for residential area and either residential conduct and care, academic initiatives and community engagement, or recruitment, selection and training. 
• Assist in the execution of processes critical to RL&H operations for assigned areas including but not limited to opening and closing of halls, occupancy verification, health & safety inspections, and break closings. 
• Support the department during major processes including but not limited to RA recruitment, interviews of professional and student staff.
• Serve on at least one Residence Life committee at the discretion of the Assistant Director team.
• Other duties as assigned. 

Residential Learning and Community Building (25%)

• As needed, using the area vision for guidance to support departmental outcomes, serve as a resource for program development including brainstorming, implementation, and tracking in conjunction with Community Directors and The Link. 
• As needed, serve as the main purchasing agent for program and event supplies for RA events. Demonstrate ethical and fiscal decision making as it relates to department and university resources. 
• Maintain a high level of visibility in the community through interactions with residents and attending community and campus events. 
• Serve as a referral resource for student care to Residence Life and University resources and events as needed including but not limited to: counseling, academic advising, wellbeing support, and learning assistance. 
• Maintain open communication and supportive working relationships with the assigned staff servicing the maintenance and custodial needs of the residential area including but not limited to the Facilities and Campus Services staff. 

Inclusion, Equity and Social Justice (10%)

• Recognize diverse aspects of one’s social identity and effectively communicate the ways that their identity impact their personal values, perceptions, and behaviors (including biases). 
• Maintain awareness of current issues and trends at Wake Forest related to diversity, social justice, and inclusion. Engage in opportunities (personally and with residents) to build relationships with diverse persons. 
• Work with supervisor, staff, and residents to create and lead an open, welcoming, and inclusive residential community where all students can engage and learn across differences. 
• Demonstrate awareness and support of the diverse needs of residents to establish and maintain an inclusive community. 
• Appropriately confront derogatory, unjust, and/or disrespectful actions of residents, staff, or community members.

Support and Enforcement of Policies & Community Standards (5%)

• Uphold and enforce RL&H Guide to Community Living standards, University Honor Code and University Alcohol policy expectations for safe and secure campus living 
• Appropriately confront inappropriate staff behavior utilizing the departmental job action process
• Appropriately confront student behavior and alleged violations of RL&H and University policies.

Qualifications, Expectations and Eligibility Requirements 

• Strong relationship building, mentorship, and advising skills. 
• Strong administrative skills and the ability to handle multiple tasks and deadlines. 
• Enrolled as a full time student in an eligible graduate studies program at the time of employment. 
• Minimum cumulative GPA of 2.50 throughout the assistantship. 
• In good standing with the University at the time of application and acceptance of the assistantship, including no disciplinary sanctions ending or currently in effect. 
  • Training: All RL-GAs are required to complete the online Pre-Training Program, attend the GHDs Fall and Spring training programs, and all required In-services, as designated in the RL-GA employment agreement.  Failure to attend training and opening will result in the position being rescinded for the Academic Year. 
  • Work Hours: RL-GAs will work an average of 20-25 hours per week for the university and may not hold a second part-time job without prior approval from their supervisor and the Assistant Director of Residence Life. Additional employment is limited to no more than 9 hours. 
• Please note, students in the following programs are not eligible for employment in the Residence Life Graduate Assistant position: 
  • Master Teaching Fellows
  • MALS
  • First-year Law School
  • Business School
  • Medical School 

Conditions of Employment and Accountability 

• The Residence Life Graduate Assistant position is a full academic-year commitment. Reappointment for additional academic years or summers is not guaranteed, but may be available based upon performance and the successful completion of all applications and interviews are required for returning staff. 
• Residence Life Graduate Assistant  must maintain good academic and disciplinary standing with the University throughout the duration of employment. Good standing includes no active sanction or disciplinary probation with Housing and Residence Life, the Dean of Students office, or Graduate and Professional School programs. RL-GAs are also expected to uphold, enforce, and abide by all university policies and regulations.
• RL-GAs are considered mandatory reporters under Title IX and the Clery Act.
• RL-GAs are expected to abide by and report violations of all local, state, and federal laws and regulations.
• RL-GAs must follow the ethical principles of acting with integrity, dignity, and competence as outlined in the ACUHO-I housing professional guidelines.
• The Residence Life Graduate Assistant’s performance is under continuous evaluation so as to maintain the highest standards.
• The following may result in disciplinary sanctions, including but not limited to, verbal or written warning, withholding of partial or full pay, suspension, probation, or termination:
  • Failure to meet any of the qualifications, requirements, responsibilities, listed in this agreement or specified by Residence Life and Housing Professional Staff.
  • Any unprofessional or unethical action.
  • Any action in direct conflict with the policies outlined in the Wake Forest Student Code of Conduct, Guide to Community Living, and the Residence Life and Housing Staff Manual.

• Note: Due to the nature of this position, possible lifting and physical activity may be required at times. 

Compensation and Benefits 

• $4200 annual stipend for 6-month position, paid in bi-weekly payments.
• Faculty/Staff parking permit 

Description of Campus Communities 

South Campus Residences & AD for Residential Engagement and Academic Initiatives

All first year students live together in residence on South Campus. The seven residence halls are traditional hall style buildings and create a community that is quaint enough to allow for the formation and nurturing of close personal relationships. 

• South I – Babcock Hall / Johnson Hall / Bostwick Hall
• South II – Angelou Hall / Collins Hall
• South III – South Hall / Luter Hall 

Hearn Plaza (Quad) Campus Residences & AD for Staff Selection, Recruitment, and Training

Sophomore, Juniors and Seniors live on the “Quad.” These six residence halls are either traditional hall style buildings or semi-suite buildings. Living on the Quad provides students with the opportunity to be in an intentional community while continuing to foster a sense of belonging among the diverse community in residence. 

•  Quad I – Poteat Hall / Huffman Hall / Kitchen Hall
• Quad II – Taylor Hall / Efird Hall / Davis Hall
• Quad III – Deacon Station (AY 22 only)

North Campus Residences & AD for Residential Conduct

Sophomore, Juniors and Seniors live on North Campus. The eight residential communities are fully furnished houses, suites or apartments which allow for individuals and selective living communities to live in unique intentional communities with additional autonomy. 

• North I – Deacon Place Apartments / Polo Hall / Martin Hall / Rd. Houses
• North II – Dogwood Hall / Magnolia Hall / North Campus Apartments / Student Apartments