I Need Help…

Click any of the icons below for quick-help links.

SAFETY CONCERNS

 

Contact University Police

In the case of any emergency, please dial 336.758.5911

For non-emergencies, dial 336.758.5591

Alert my Hall Staff

Contact your RA on duty.

University Support

Full list of University Resources.

TimelyCare 24/7 Virtual Care


ACCESSING MY ROOM

 

Locked Out of My Room

Reporting a lock-out.

 

Getting into My Building

Issues with Deacon OneCard

Lost My Key

Replace a room key.


In My Room

 

Adjusting My Bed

Change bed height.

Need a Repair

Create a work order for issues within your room, including maintenance and pest-control concerns.

Reporting Mold

Dealing with potential mold growth.

 


SUBMITTING

 

Information Icon

Information on the Housing Portal

Housing Applications, Meal Plans, Contact Information, Privacy Releases, Etc.

Cat and Dog Icon

Service and Emotional Support Animal Documentation

Update or provide all documentation.

Housing Bubble

Space Request

Utilize a space in a Residence Hall.


PREPARING FOR

 

Selected House Icon

Housing Selection

Plan for the year ahead.

Leaves

Preparing for Break

Make sure your space is ready as you leave campus.

Signs

Moving Off-Campus

Look into off-campus policies and procedures.