University administrators announced that masks will be required indoors in all University properties regardless of vaccination status beginning Aug. 16, 2021.
What Student Health Services resources are available?
Many visits will be available through telehealth (“on-line”) technology. There will be a separate clinical area designated for evaluation and care of individuals with symptoms consistent with COVID-19. The telehealth appointments as well as this separate area will help to minimize the risk to other students in the Student Health clinic from exposure to COVID-19.
In addition, rapid “point of care” antigen testing for SARS-CoV-2 (the virus that causes COVID-19) will be available in August at the Student Health Service. Students with symptoms of COVID-19 may be tested based upon the evaluation of the Student Health providers. Half day clinics will be available on Saturdays and Sundays with similar resources as the Monday through Friday clinics.
A nurse will be available by phone when the clinic is closed on evenings, nights, and weekends to assist students with medical concerns. In order to limit potential exposure to COVID-19 at the Student Health Service there will not be a nurse on duty in the Student Health Service when the clinic is closed.
NOTE: In order to limit potential exposure to COVID-19 at the Student Health Service, students should always call the Student Health Service (336-758-5218) prior to coming to the SHS office for any problem.
What if I become ill?
See the Student Health Services website for information on what to do if you are sick.
What if my roommate or housemate becomes ill?
You may be in a living situation where you have a roommate, housemate or family members and will be sharing common areas such as bathrooms or kitchens. It will be especially important to keep your living spaces as clean as possible. Please see the CDC’s prevention recommendations. Note the “clean and disinfect” guidelines and regularly clean and disinfect frequently touched surfaces in your dwelling. The CDC also has information on what to do if a housemate becomes ill.
If you have contact with an individual diagnosed or suspected to have COVID-19, you should comply with all public health recommendations for controlling the spread to others such as isolation or quarantine. See procedures for COVID exposure.
How can I get a COVID test?
If a medical provider at the Student Health Service determines your presenting symptoms require a COVID test, they will give one to you.
To get an COVID test on your own (for travel purposes, or for peace of mind before visiting family, etc.), you can use the COVID Test Finder.
How can I protect myself?
All individuals should follow the guidance of the CDC in preventing COVID-19. Key recommendations include:
- Get a COVID vaccine (required of all WFU students)
- Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick
- Put distance between yourself and other people
- Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
How can I access prescription medication and other health care needs?
Student Health Service (SHS) support
- The Student Health Service (SHS) serves off-campus students.
- SHS offers telehealth visits (in addition to in-clinic visits if the telehealth provider recommends an in-person visit, lab test, x-ray or nurse visit). Call 336-758-5218 and follow the prompts on the menu.
- SHS has an after-hours nurse advice line for students who have medical concerns; call 336-758-5218 and follow the prompts on the menu.
- Students who do not live on-campus can access the Student Health Service if deemed appropriate by the telehealth provider. The Student Health Service will arrange for access to campus if this occurs. Off campus students should call the Student Health Service if they feel they need to be seen on campus (336-758-5218).
Are other supports available to me?
Visit our comprehensive mental health and wellbeing page.
There is free wellbeing coaching offered to undergraduate and graduate students, faculty, and staff. We encourage graduate and professional students to take advantage of this coaching; it is all done virtually.
For academic-related resources, students should visit keeplearning.wfu.edu.
The University Counseling Center (UCC) recognizes the impact that the COVID-19 public health crisis is having on our campus community and is available to continue providing services to students of WFU. However, to protect the welfare of both students and UCC staff, there will be a shift in the way we provide services during this unprecedented event. Visit their website for additional information.
What kinds of take-out food services and/or delivery options are available to students?
There is a variety of food services and/or delivery options, including:
- What kinds of grocery pickup and/or delivery options are available to students?
- What transportation options are available if I do not have a car??
What if I have questions about my graduate or professional school program?
Graduate and professional school students should contact their respective programs.
- How can I access a printer if I need it?
What if I am experiencing exceptional financial challenges associated with coronavirus?
Graduate and professional school students with concerns about unexpected expenses due to completing course work remotely, including, but not limited to, travel costs, access to food, and the cost of an internet hotspot due to unreliable/nonexistent WIFI, should contact firstname.lastname@example.org explaining their situation. The Student Financial Aid office will review the student’s concerns and make a determination of eligibility for emergency need-based funding on a case by case basis.