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Graduate Hall Director

The Graduate Hall Director (GHD) is responsible for the general supervision and management of a residence hall community which houses 200-350 undergraduate students. The GHD assistantship is a 10-month, live-in position. Specific job responsibilities and expectations include:

Supervision

  1. Conduct weekly staff meetings with RAs.
  2. Conduct individual one-on-one meetings with RAs every 2 weeks.
  3. Provide ongoing training, recognition, and staff development opportunities.
  4. Schedule RA staff for building coverage, including breaks, closings, post-exams, and graduation.
  5. Hold staff members accountable for actions by routinely evaluating job performance.
  6. Share concerns appropriately by avoiding direct confrontation in staff meetings: supporting in public, confronting in private.
  7. Participate in GHD and RA selection and evaluation processes.
  8. Role model appropriate behavior to ensure you do not lose credibility, effectiveness or your job.
  9. Pursue only professional relationships with student staff and residents.
  10. Keep your RLC informed of all situations.
  11. May help to advise students who are members of the Resident Student Association.

Administration

  1. Oversee budgets for residence hall programming and staff development.
  2. Hold scheduled regular office hours – 6 per week in residence hall staff office.
  3. Coordinate resident check-in/check-out processes, building openings/closings, and room changes.
  4. Complete paperwork (RL&H reports, monthly reports, expense vouchers) in a timely manner.
  5. Check voicemail, e-mail, and office mailbox daily.
  6. Attend all departmental training; prior to the start of the year, mid-year, and throughout the year.
  7. Assume “on-duty” responsibilities with other staff on a rotating basis.
  8. Attend all staff meetings and individual meetings with RLC.
  9. Assume administrative tasks as assigned by Central Office Staff.
  10. Safeguard keys. Loss of staff keys may result in loss of employment & personal financial obligation.

Hall Programming

  1. Direct, support, and participate in RA programming efforts.
  2. Work with RAs to assess student needs and develop programming goals to meet identified needs.
  3. Spend at least 20 hours per week in the residence hall being available to students for problem solving, referral services, mediation, conflict resolution and advising.
  4. Be visible, accessible and available in your area by:
    • spending informal time with residents in your building,
    • being available on weekends – plan to be away no more than one weekend per month.

Policy Enforcement

  1. Uphold & enforce University and Departmental policies; including any violations of the Conduct or Honor Code.
  2. Clearly communicate University and Departmental policy to staff and students.
  3. Assist RAs with confrontation of students violating policies.
  4. Forward RL&H reports to the RLC for review in a timely manner (within 24 hours).

Building Management

  1. Assume responsibility for monitoring the condition of facilities.
  2. Coordinate & schedule lounge use.
  3. Maintain relationships with housekeeping and facilities staff to ensure your building is well kept.
  4. Tour residence hall(s) on a regular basis to identify maintenance issues.
  5. Initiate work orders for repairs.
  6. Inspect the building during hall openings and closings and throughout year.

Expectations

  1. Embrace staff unity and a sense of teamwork.
  2. Prioritize academics and your GHD job; all other commitments are secondary.
  3. Communicate openly and honestly.
  4. Demonstrate confidentiality.
  5. Follow up on issues in a timely manner.
  6. Be on time & prepared.
  7. Use professional judgment in regards to alcohol consumption in accordance with University policy – there will be no alcohol consumption during staff functions or on duty.

Learning Outcomes

Graduate Hall Directors working in Residence Life & Housing will:

  1. Test and improve leadership abilities by building effective relationships with staff members and colleagues.
  2. Develop administrative and time-management skills by balancing a variety of responsibilities.
  3. Practice appropriate and effective interpersonal communication skills in a variety of professional settings.
  4. Develop and practice supervisory skills by managing a staff of high achieving undergraduate Resident Advisers.
  5. Practice giving and receiving feedback in a professional setting.
  6. Practice budget management skills through responsible use of university funds.
  7. Experience the opportunity to serve as a mentor and role model for college students.
  8. Gain a sound understanding of effective crisis management protocol and response.
  9. Engage in a network of supportive staff members who are committed to the holistic development of students.
  10. Acquire an awareness of student affairs practice and higher education administration as a paraprofessional in an active student life office.

Compensation

  1. $7150 stipend
  2. One bedroom efficiency-style University apartment
  3. Faculty/staff parking permit
  4. $850 food dollars for on-campus dining
  5. Utilities & cable TV
  6. Hard-wired and wireless internet connection
  7. Free laundry machines available on-site

Qualifications

  1. Bachelor’s degree
  2. Enrollment in full-time graduate coursework at Wake Forest University
  3. The following graduate programs are not eligible for employment:
    • Master Teacher Fellows
    • Management
    • MALS
    • 1st year Law
    • 1st year MBA
    • Medical School Programs

Application

  1. Letter of interest
  2. GHD application (complete and include with your application materials)
  3. Statement from Graduate School verifying full-time enrollment at WFU
  4. Current resume
  5. Name, address, phone, e-mail of three references

Timeline

Date Description
Wednesday, January 4, 2012 Applications available in Benson 101 and on the RLH website.
Tuesday – Tuesday, February 14 – 28, 2012 GHD Recruitment (information sessions on campus TBD)
Wednesday, March 7, 2012 Applications due to Benson 101 by 5 p.m.
Monday-Thursday, March 19 – 22, 2012 GHD On-Campus Interviews
Friday, March 30, 2012 Employment letters mailed
Friday, April 6, 2012 Decision letters due to Benson 101 by 5 p.m.
Saturday, April 21, 2012 Spring training day

Your application packet with each of the above five items must be received by 5 p.m. on the published deadline. Forward your application materials to:

Graduate Hall Director Search
Attention: Ashley Jones
Residence Life and Housing
Wake Forest University
Post Office Box 7749
Winston-Salem, North Carolina 27109

For additional information, please call: 336.758.5185 or e-mail housing@wfu.edu

The GHD assistantship is a 10-month commitment. Reappointment is not guaranteed, but is based upon an exemplary performance record and the successful completion of all interviews and applications required for returning staff. The Graduate Hall Directors performance is under continuous evaluation so as to maintain the highest standards. Failure to meet any of the responsibilities or expectations listed in this assistantship agreement may result in personnel sanctions which could include, but not be limited to, verbal or written warnings, withholding of partial or full pay, probation or possible termination.