Graduate Assistantships

The Office Residence Life and Housing offers several different assistantships for Wake Forest graduate students. Each position carries a different set of responsibilities, which can be found below in more detail.

Graduate Assistant Selection Timeline

Date Description
  • Graduate Hall Director

    The Graduate Hall Director (GHD) is responsible for the general supervision and management of a residence hall community which houses 200-350 undergraduate students. The GHD assistantship is a 10-month, live-in position. The GHD employment period is July 30 until May 31. Attendance at a two week Graduate Hall Director training beginning July 30 is expected.  Graduate Hall Directors will also be expected to attend the 10 day Resident Adviser training during the month of August.  Specific job responsibilities and expectations include:

    Position Description and Scope

    Supervision

    1. Conduct weekly staff meetings with RAs.
    2. Conduct individual one-on-one meetings with RAs every 2 weeks.
    3. Provide ongoing training, recognition, and staff development opportunities.
    4. Schedule RA staff for building coverage, including breaks, closings, post-exams, and graduation.
    5. Hold staff members accountable for actions by routinely evaluating job performance.
    6. Share concerns appropriately by avoiding direct confrontation in staff meetings: supporting in public, confronting in private.
    7. Participate in GHD and RA selection and evaluation processes.
    8. Role model appropriate behavior to ensure you do not lose credibility, effectiveness or your job.
    9. Pursue only professional relationships with student staff and residents.
    10. Keep your RLC informed of all situations.
    11. May help to advise students who are members of the Resident Student Association.

    Administration

    1. Oversee budgets for residence hall programming and staff development.
    2. Hold scheduled regular office hours – 6 per week in residence hall staff office.
    3. Coordinate resident check-in/check-out processes, building openings/closings, and room changes.
    4. Complete paperwork (RL&H reports, monthly reports, expense vouchers) in a timely manner.
    5. Check voicemail, e-mail, and office mailbox daily.
    6. Attend all departmental training; prior to the start of the year, mid-year, and throughout the year.
    7. Assume “on-duty” responsibilities with other staff on a rotating basis.
    8. Attend all staff meetings and individual meetings with RLC.
    9. Assume administrative tasks as assigned by Central Office Staff.
    10. Safeguard keys. Loss of staff keys may result in loss of employment & personal financial obligation.

    Hall Programming

    1. Direct, support, and participate in RA programming efforts.
    2. Work with RAs to assess student needs and develop programming goals to meet identified needs.
    3. Spend at least 20 hours per week in the residence hall being available to students for problem solving, referral services, mediation, conflict resolution and advising.
    4. Be visible, accessible and available in your area by:
      • spending informal time with residents in your building,
      • being available on weekends – plan to be away no more than one weekend per month.

    Policy Enforcement

    1. Uphold & enforce University and Departmental policies; including any violations of the Conduct or Honor Code.
    2. Clearly communicate University and Departmental policy to staff and students.
    3. Assist RAs with confrontation of students violating policies.
    4. Forward RL&H reports to the RLC for review in a timely manner (within 24 hours).

    Building Management

    1. Assume responsibility for monitoring the condition of facilities.
    2. Coordinate & schedule lounge use.
    3. Maintain relationships with housekeeping and facilities staff to ensure your building is well kept.
    4. Tour residence hall(s) on a regular basis to identify maintenance issues.
    5. Initiate work orders for repairs.
    6. Inspect the building during hall openings and closings and throughout year.

    Expectations

    1. Embrace staff unity and a sense of teamwork.
    2. Prioritize academics and your GHD job; all other commitments are secondary.
    3. Communicate openly and honestly.
    4. Demonstrate confidentiality.
    5. Follow up on issues in a timely manner.
    6. Be on time & prepared.
    7. Use professional judgment in regards to alcohol consumption in accordance with University policy – there will be no alcohol consumption during staff functions or on duty.

    Learning Outcomes

    Graduate Hall Directors working in Residence Life & Housing will:

    1. Test and improve leadership abilities by building effective relationships with staff members and colleagues.
    2. Develop administrative and time-management skills by balancing a variety of responsibilities.
    3. Practice appropriate and effective interpersonal communication skills in a variety of professional settings.
    4. Develop and practice supervisory skills by managing a staff of high achieving undergraduate Resident Advisers.
    5. Practice giving and receiving feedback in a professional setting.
    6. Practice budget management skills through responsible use of university funds.
    7. Experience the opportunity to serve as a mentor and role model for college students.
    8. Gain a sound understanding of effective crisis management protocol and response.
    9. Engage in a network of supportive staff members who are committed to the holistic development of students.
    10. Acquire an awareness of student affairs practice and higher education administration as a paraprofessional in an active student life office.

    Compensation

    1. $7,350 stipend
    2. Unfurnished one bedroom efficiency-style University apartment
    3. Faculty/staff parking permit
    4. Food dollars for on-campus dining
    5. Utilities & cable TV
    6. Hard-wired and wireless internet connection
    7. Free laundry machines available on-site

  • Graduate Assistant for Assignments

    Position Description and Scope

    This position is a twenty (20) hour per week Graduate Assistantship within Residence Life and Housing.  The conditions of work may sometimes include office time and/or being in the residence halls, academic buildings, athletic facilities, or administration buildings.  This position will be assigned for the entire academic year.  Summer employment may be available, and can be discussed if successful candidate is interested.  Additionally, the successful candidate can stay on as employed for the next academic year if they are registered for classes as a full-time student.  Specific job expectations and conditions include:

    Position Responsibilities

    • Develop and present training to Resident Life and Housing professional and student staff related to the StarRez housing software system and Assignments processes in collaboration with Assignments staff members.
    • Market Assignments initiatives through a variety of means including print materials, online media, in-person help desks and group presentations.
    • Write and/or review e-mail templates and other departmental mass communications with attention to clear communication that is consistent with University Identity Standards for writing style.
    • Conduct benchmarking against other institutions regarding assignments policies and procedures.
    • Generate and distribute reports on housing data in compliance with established reporting standards.
    • Work closely with full-time Assignments staff on major processes including housing selection, room change periods, and major move-in/move-out days.
    • Identify student needs related to housing assignments and propose solutions to meet those needs.
    • Assist with auditing housing charges sent to Finance and Accounting Services office, as assigned.
    • Participate in meetings of University and departmental committees, as assigned.
    • Assumes other related duties as assigned by the Assistant Director of Assignments and other Residence Life and Housing central office staff members.
    • Evening and weekend hours will be required based on the programmatic needs.

     Position obligations

    • Adherence to the Residence Life and Housing confidentiality policy.
    • Safeguard assigned keys.
    • Become familiar with StarRez housing software.
    • Exceptional attention to detail.
    • Ability to work independently after assigned a project or task.
    • Proficiency in Microsoft Office Suite and Google Apps.

     Compensation

  • Graduate Assistant for Deacon OneCard

    Position Description and Scope

    This position is a twenty (20) hour per week Graduate Assistantship within the Deacon OneCard office.  The conditions of work may sometimes include office time and/or being in the residence halls, academic buildings, athletic facilities, or administration buildings.  This position will be assigned for the entire academic year.  Summer employment may be available, and can be discussed if successful candidate is interested.  Additionally, the successful candidate can stay on as employed for the next academic year if they are registered for classes as a full-time student.  Specific job expectations and conditions include:

    Position Responsibilities

     Assist in the Deacon OneCard office with card making operations.

    • Process lost, stolen, broken, worn, defective or otherwise unusable cards for students, staff, faculty, contractors, and affiliates.
    • Process the online Deacon OneCard card replacement form as they are sent in to the office.
    • Inventory supplies including printer ribbons, cards, forms, and other office supplies.
    • Fax forms to Dining Services and The Z. Smith Reynolds Library as necessary.
    • Change printer ribbons and cards as needed.
    • Assist the Deacon OneCard staff with a wide range of departmental activities.
    • Assist other members of the Residence Life and Housing central office as needed.

    Position obligations

    Adherence to the Residence Life and Housing confidentiality policy.

    • Strong customer service skills.
    • Willingness to do administrative work over email as duties are assigned.
    • Ability to work independently after assigned a project or task.
    • Proficiency in Microsoft Office Suite.
    • Always come prepared to do school work in the event of down time.

     Compensation

  • Graduate Assistant for Housing

    Position Description and Scope

    This position is a twenty (20) hour per week Graduate Assistantship within Residence Life and Housing.  The conditions of work may sometimes include office time and/or being in the residence halls.  This position will be assigned for the entire academic year.  Summer employment may be available, and can be discussed if successful candidate can stay on as employed for the next academic year if they are registered for classes as a full-time student.  Specific job and conditions include:

    Position Responsibilities

    • Conduct and organize inventory of residential and departmental assets including furniture, keys, signage, and central office supplies.
    • Escort pest control services in the residence halls on a weekly bases and report comments back to Administrative Coordinator for Housing Operations.
    • Conduct leased lounge inspections for student organizations and coordinate billing, work orders, and reporting back to groups.
    • Maintain good condition of departmental vehicles including washing, vacuuming, and fueling.
    • Assist the Assistant Director of Housing and the Coordinator of Housing with a wide range of departmental activities.
    • Assists with inspections of residential facilities and grounds.
    • Assist other members of the Residence Life and Housing central office as needed.

    Position Obligations

    • Adherence to the Residence Life and Housing confidentiality policy.
    • Safeguard assigned keys.
    • Have a critical eye for facilities issues and conditions that may require maintenance or custodial services to attend to in the residence halls.
    • Willingness to do administrative work over email as duties are assigned.
    • Ability to work independently after assigned a project or task.
    • Proficiency in Microsoft Office Suite.
    • Always come prepare to do school work in the event of down time.
    • Ability to transport large and heavy products which may sometimes require assistance.

    Compensation

  • Graduate Assistant for Operations

    Position Description and Scope

    This position is a twenty (20) hour per week Graduate Assistantship within the Office of Residence Life and Housing.  The conditions of work may sometimes include office time and/or being in the residence halls.  This position will be assigned for the entire academic year.  Summer employment may be available, and can be discussed if successful candidate can stay on as employed for the next academic year if they are registered for classes as a full-time student.  Specific job and conditions include:

    Position Responsibilities

    • Assist with inventory of residential and departmental assets including furniture, keys, signage, and central office supplies.
    • Preparation of materials for upcoming departmental processes including communications, website updates, physical supplies, and training materials.
    • Assist the Assistant Director of Operations in updating signage, furniture, etc. based on annual room configurations.
    • Assist the Assistant Director of Operations in keeping furniture inventory, conditions, and key codes current in StarRez.
    • Conduct regular inspections of student organization’s leased office spaces.
    • Assists with inspections of residential facilities and grounds.
    • Assist the housing team with a wide range of departmental activities.
    • Assist other members of the Residence Life and Housing central office as needed.
    • Other duties as assigned.

    Position Obligations

    • Adherence to the Residence Life and Housing confidentiality policy.
    • Safeguard assigned keys.
    • Have a critical eye for facilities issues and conditions that may require maintenance or custodial services to attend to in the residence halls.
    • Willingness to do administrative work over email as duties are assigned.
    • Ability to work independently after assigned a project or task.
    • Proficiency in Microsoft Office Suite.
    • Ability to think proactively about upcoming processes and create a task list for self during slow times.
    • Ability to transport large and heavy products which may sometimes require assistance.

    Compensation

  • Graduate Assistant for Residence Education

    Position Description and Scope

    This position is a twenty (20) hour per week Graduate Assistantship within Residence Life and Housing.  The conditions of work may sometimes include office time and/or being in the residence halls, academic buildings, athletic facilities, or administration buildings.  This position will be assigned for the entire academic year.  Summer employment may be available, and can be discussed if successful candidate is interested.  Additionally, the successful candidate can stay on as employed for the next academic year if they are registered for classes as a full-time student.  Specific job expectations and conditions include:

    Position Responsibilities

    • Attendance at Graduate Assistant training beginning July 31st is expected. Graduate Assistants for Residence Education will also be expected to assist with Resident Adviser training during during the month of August.
    • Assists with the coordination and implementation of departmental programmatic initiatives in the halls and on campus, including research and planning related to residential curricula.
    • Assists with the maintenance of programming resources of undergraduate, graduate, and professional programming efforts.
    • Works with the Coordinator of Residence Education to develop a physical and electronic resource library for residence life hall staff regarding programming initiatives and ideas.
    • Assists with the implementation and evaluation of new and existing undergraduate and graduate employee training programs and initiatives.
    • Assists with graduate and undergraduate staff selection and placement processes, as well as graduate and undergraduate staff performance evaluations.
    • Assists with the work and programming of the Residence Student Association and National Residence Hall Honorary
    • Provides programmatic support and assists with the management of the Theme Housing Program.
    • Assumes other related duties as assigned by the Coordinator of Residence Education and the other Residence Life and Housing staff members.
    • Evening and weekend hours will be required based on the programmatic needs.

     Position obligations

    • Adherence to the Residence Life and Housing confidentiality policy
    • Strong customer service skills.
    • Willingness to do administrative work over email as duties are assigned.
    • Ability to work independently after assigned a project or task.
    • Proficiency in Microsoft Office Suite and Google Drive.

     Compensation

Qualifications

  1. Bachelor’s degree
  2. Enrollment in full-time graduate coursework at Wake Forest University
  3. The following graduate programs are not eligible for employment:
    • Master Teacher Fellows
    • Management
    • MALS
    • 1st year Law
    • 1st year MBA
    • Medical School Programs

Application

  1. Letter of interest
  2. Completed Application – Available Soon
  3. Graduate School application or enrollment statement.
  4. Current resume
  5. Name, address, phone, e-mail of three references

For assistance with the online application process, please reference our step-by-step guide.