- Departmental Staff
Dean, Residence Life and Housingmcgalldp@wfu.edu
Welcome to Wake Forest! I have been with the Office of Residence Life and Housing since June 2000, first as Associate Director of Residence Life and most recently as Director of Residence Life. I transitioned to the role of Dean of Residence Life and Housing in October 2006.
I graduated from North Carolina State University with a BA in Communications, the University of North Carolina at Greensboro with an M.Ed in Higher Education Administration, and earned my doctorate in Higher Education Administration from Florida State University .
While a Wolfpacker at heart, I enjoy working as a Demon Deacon and serving the needs of the Wake Forest student community!
Residence Life Coordinator-Quad Areablackmzr@wfu.edu
I am excited to join the Office of Residence Life and Housing at Wake Forest as Residence Life Coordinator. In addition to other responsibilities, I will supervise the staff in Davis, Efird, Huffman, Kitchin, Palmer, Piccolo, Poteat and Taylor residence halls.
I am an alumni of Queens University of Charlotte where I was a Business and Corporate Communication double major. When I left Queens, I began working at Wingate University while earning my Master of Business Administration. At Wingate, I had the opportunity to work with students in a variety of capacities including fraternity/sorority life, housing, and student activities. In May 2013, I earned my Master of Education from Clemson University. While at Clemson, I had the opportunity to work with University Housing & Dining's living-learning communities, sophomore year initiatives and a variety of other department initiatives.
My professional passions center on the residential experience, fraternity/sorority life, diversity and inclusion - particularly for LGBT students, and the use of social media and technology in higher education. In my free time, I enjoy cooking and exploring the local food scene, watching movies and television, spending time with friends and family, and traveling.
I am excited to start my career at Wake Forest University and encourage you to stop by my office in Alumni Hall if you have any questions or just to say "Hi".
Manager, Deacon OneCardbyrdjp@wfu.edu
I joined Wake Forest in January 2010 as Superintendent of the Lock Shop after moving up from New Orleans where I had worked in Facilities Management for sixteen years. I transferred over to Residence Life and Housing as the Manager of Deacon OneCard in September 2012. My responsibilities include managing the superb staff in the Deacon OneCard office and overseeing card access, cameras, and access control capital projects and improvements.
I graduated from Gardner-Webb University with a Bachelor of Arts in Music and from the New Orleans Baptist Theological Seminary with a Master of Church Music. Additionally, I graduated from Association of Physical Plant Administrators’ Institute for Facilities Management and am a registered locksmith with the Associated Locksmiths of America.
Come on down to the Deacon OneCard office. We are always glad to see you!
I joined Wake Forest University in February 2012 as a Financial Assistant. I am responsible for analyzing, forecasting, and reporting the financial results of Residence Life and Housing accounts.
I received my Bachelor of Science degree in accounting from Elon University. Prior to coming to Wake Forest, I worked in public accounting for 6 ½ years.
In my free time, I enjoy cooking, reading, and spending time with my family and friends.
I am excited to be part of the Residence Life and Housing team!
Director, Residence Lifecliffomw@wfu.edu
I joined the Wake Forest family in January 2010 as the Director of Residence Life. In that role, I supervise the Assignments, Residence Life, and Residence Education areas. Additionally, I assist with budget planning and I am the human resources liaison for the department.
I earned my Bachelor of Arts in English from Davidson College, a Master of Education in Higher Education and Student Affairs from the University of South Carolina, and an Doctor of Education in Higher Education from the University of North Florida. Prior to coming to Wake Forest, I was the Director of Residential Life at Jacksonville University in Florida. I also worked in residence life at the Massachusetts Institute of Technology.
I am very excited about enriching the already wonderful residential community at Wake Forest. I love meeting students, so please stop by my office in 104 Alumni Hall!
Assistant Director of Assignmentscorrellr@wfu.edu
I joined Wake Forest University in July 2012 as the Assistant Director of Assignments. In that role, I am responsible for occupancy management and oversee the on-campus assignments process and off-campus housing.
I earned my Bachelor of Science in Political Science from Texas A&M University, a Master of Science in Student Services Administration from Baylor University, and a Doctor of Philosophy in Counseling and Student Personnel Services from the University of Georgia. Prior to working in student affairs, I worked for a small business and lived in Russia. As a graduate student at Baylor University, I worked in the Office of Access and Learning Accommodation and then as a full-time professional residence hall director in Campus Living & Learning, before becoming the first Director of Brooks Residential College at Baylor. Most recently, I worked as a doctoral intern in University Housing while getting my PhD at the University of Georgia.
As an educator, I am truly excited about being a part of Wake Forest and working to create a transformative living and learning environment.
Access System Administratorcowandj@wfu.edu
I joined Wake Forest University in September 2012 and have loved every minute of it. I first became acquainted with Wake Forest while working for Frank L. Blum Construction. I was assigned to work on several projects including Deacon Tower, South Hall, The Barn and most recently the new North Campus residence halls which will be completed by August 2013. I so much enjoyed working with Wake Forest University and the people here that I decided I had to become a Demon Deacon fan and employee! In my role as Access Systems Administrator in the Deacon OneCard office, I am in the position to serve students, faculty and staff at Wake Forest.
I received my Associate’s degree in Computer Information Systems from BYU-Idaho, and then completed my Bachelor’s degree in Information Systems Management from Baker College.
Residence Life Coordinator - North Campuscrousecd@wfu.edu
I am very excited to join the office of Residence Life and Housing at Wake Forest! I will be serving as the Residence Life Coordinator for North Campus. Some of my responsibilities include supervising North Campus residence hall staff, co-instructing a section of the Resident Adviser course, and co-advising the National Residence Hall Honorary (NRHH).
I am an alumna of Western Carolina University where I was a Psychology and Sociology double major. I was a Resident Assistant at WCU, and I have been working in Residence Life ever since! Most recently, I spent four years at Young Harris College as a Resident Director while working through graduate school. In 2011, I earned my M.S. in Youth Development Leadership from Clemson University. I love working with students, and I am thrilled about my newest opportunity at WFU! In my free time, I enjoy reading, spending time with friends and family, crafts, and exploring new things.
Please feel free to stop by my office in Alumni Hall if you have any questions, concerns, or if you just want to say "Hi"!
Kristy A. Eanes
Coordinator of Assignmentseaneska@wfu.edu
Hello, I’m Kristy Eanes. I joined the Residence Life and Housing staff in June 2004 as the front desk staff assistant. Now, I coordinate all room assignments for on campus undergraduate students. Working with students is definitely enjoyable and rewarding!
Wake is a beautiful place to work. I look forward to many years with such a great group of individuals.
Coordinator of Marketingearltw@wfu.edu
Hello, I’m Teresa! I began my career at Wake Forest in July 1996. I currently serve as the Coordinator of Marketing.
I received my B.A. in Sociology from Wake Forest University and am looking forward to pursuing my master’s degree. I love working with the students at Wake and feel extremely blessed to be an employee of the University. It’s wonderful to work with such a great group of individuals within the Wake Forest community.
In my quiet moments, I love spending time with my family, reading, shopping, listening to classical music and watching HGTV.
Please drop by 104 Alumni Hall to say hello. Go Deacs!
“Hello, welcome to Residence Life & Housing, this is Lisa, how may I help you?” In the summer of 2008 I joined Residence Life & Housing as Staff Assistant, and I have been saying that ever since – and loving it. I am here to answer any questions you may have about life at Wake Forest University and if I don’t know the answer I will get it for you.
I am the daughter of Wake Forest grads, the wife of a Wake Forest grad, the parent of Wake Forest grads and a Wake Forest graduate myself, so I can look at RL&H issues from many different angles. I have lived in Bostwick, Babcock, Luter (“new dorm” back then), and even the North Campus Apartments (I was a baby at the time—they were still the Faculty Apartments), so I am familiar with what makes the campus a wonderful place to live.
So give me a call, I am here to help parents and students alike have a great living experience at Wake Forest University!
Assistant Director, Residence Lifejamesc@wfu.edu
My name is Cherise James and I am the Assistant Director of Residence Life. As the AD for Residence Life, I directly supervise the three (3) full-time professional who serve as Residence Life Coordinators (RLCs), indirectly supervise 15 Graduate Hall Directors and 118 Resident Advisers.
Prior to becoming the AD for Residence Life, I served as the Residence Coordinator for South Campus for 4 years. South Campus includes 1,350 residents, 6 graduate hall directors and the approximately 55 Resident Advisers who call Babcock, Bostwick, Collins, Johnson, Luter or South Hall home. Some of my specific job functions includes oversight and supervising the South Campus staff, instructing one section of the CNS353 Resident Adviser course, co-advising the Resident Student Association (RSA) and serving as a liaison between first-year students and University administration.
I received my Bachelors of Science degree in public relations from the College of Journalism and Communication at the University of Florida. After completing my studies at UF, I worked as a full time professional for a privatized housing company where I was responsible for running the housing program of a small fashion school in Atlanta, GA. After this brief hiatus, I returned to the Ft. Lauderdale area where I earned my masters in College Student Affairs with an emphasis in Conflict Analysis and Resolution from Nova Southeastern University.
I am thrilled to be a part of the Demon Deacon family and look forward to see you around campus!
Access System Administratorjonesgl@wfu.edu
Hi I’m Gina Jones! I have been with Wake Forest University since April, 1997. I began in the WFU Police Department, moved to Wake Forest Properties and I now work with Residence Life and Housing as an Access System Administrator. I work with an awesome group that ensures the security of our campus through Electronic Physical Security. This includes the implementation and maintenance of card readers, card access and scheduling, door locks, panic buttons and camera systems. I am so excited to be back on campus and working with the students on a daily basis!
Through my involvement with the Police Department, I became a Rape Aggression Defense (RAD) instructor. Working with female students in this capacity is a strong passion of mine as I believe it brings out the awareness, knowledge and strength that women already have.
During my downtime, I enjoy relaxing with family and friends. In the past, I have played softball and ridden horses. From time to time I still get to enjoy those things. I have two children that are very involved in sports --they certainly keep me moving and I love it!
Coordinator of Residence Educationleslieea@wfu.edu
Hello! I’m Elizabeth and I serve as the Coordinator of Residence Education here at Wake Forest University. My roles include helping to coordinate departmental training activities for resident advisers and graduate hall directors; coordinating our undergraduate and graduate staff selection and placement processes; consulting with RAs, Graduate Hall Directors, and other partners on area and building level educational and programming initiatives; working closely with faculty in our first year residence halls through the new Faculty Fellows program; coordinating the Theme Housing program; managing the programmatic resources for staff; and teaching a section of the Resident Advising course during the fall semester.
As an advisor, I oversee the Residence Life Advisory Board and the Theme Program Assistants. Additionally, I have the privilege of serving as a co-advisor for the Resident Student Association and our National Residence Hall Honorary chapter.
Before coming to Wake, I served for two years as a Graduate Residence Hall Director at Baylor University while completing my M.S.Ed in Higher Education and Student Affairs. I also hold a master’s degree in Human Development from Virginia Tech and received my bachelor’s degree in Family Studies from Samford University in Birmingham, Alabama.
I am so excited about joining the Residence Life and Housing family here at Wake Forest and look forward to meeting you!
Residence Life Coordinator - South Campusmagnesse@wfu.edu
Hello! My name is Sarah Magness and I am the Residence Life Coordinator for South Campus, which includes 1,350 residents, 6 graduate hall directors and the approximately 55 Resident Advisers who call Babcock, Bostwick, Collins, Johnson, Luter or South Hall home. Some of my specific job functions include oversight and supervising the South Campus staff, instructing one section of the CNS353 Resident Adviser course, working with Residence Education to oversee the Faculty Fellows program, and serving as a liaison between first-year students and University administration.
I am a graduate of Brenau University Women’s College, in Gainesville, GA, where I received my B.F.A. in Studio Art. While at Brenau, I discovered my passion for student affairs when I worked as the student assistant to the Dean of Students, as well as a Resident Assistant for two years. After graduation, I worked in Residence Life at Brenau Women’s College and then at Lenoir-Rhyne University in Hickory, NC. I attended graduate school at Appalachian State University in Boone, NC, where I received my Masters of Arts in College Student Development, Student Affairs Practice. While in graduate school, I was Residence Director of Justice Hall my first year, before transitioning into a role with Multicultural Student Development, working as the Graduate Assistant of the LGBT Center. During my last semester of grad school I was given the opportunity to work at Wake Forest University as the Assignments Intern. I love working at Wake and am really grateful to be continuing on as the RLC of South Campus.
My professional passions include issues surrounding social justice, privilege and oppression, multiculturalism and intersectionality of identities, sexual assault prevention and Title IX compliance, and student leadership and development. My hobbies include all things arts and crafts, traveling, reading, watching Netflix, spending time in my hammock, and playing with my pugs.
I love meeting new people, so please stop by Alumni 111 and chat with me!
Coordinator of Housingmutodw@wfu.edu
I have been with Wake Forest University since October 2004 and am very happy to be a part of the Residence Life and Housing team. As the Coordinator of Housing, I work specifically to help make sure students have the best experience possible living on campus. In the daily course of my job, I help with a multitude of problems or concerns regarding rooms or residence halls in general. I have to say, working with students is the very best part of being at Wake Forest University.
Outside of work, I enjoy spending time with my friends and family, volunteering at Brenner’s Children’s Hospital and reading as much as I can squeeze in.
Access System Administratorreavistw@wfu.edu
In addition to working for Wake Forest since 2007 as an access and security integrator for an outside contracted company, I bring over 12 years of experience in the programming and utilization of technical systems and electronic devices.
In May 2011, I accepted the opportunity to serve the University as one of the Access System Administrators in the Deacon OneCard office. In my role, I issue new and replacement Deacon OneCards, set access parameters, resolve technical issues, monitor projects and, most importantly, help insure the safety and security of all students, staff members and faculty. Please stop by the Deacon OneCard office anytime and meet me and my fellow team members.
Director of Housingsheltogf@wfu.edu
Hello, my name is Frank Shelton. My affiliation with Wake Forest University began in 1991 as a contractor with Salem Electric Company. I was involved with various construction and renovation projects on campus during this thirteen-year period.
I became an employee of Wake Forest University in 2004 as a member of the Facilities and Campus Services team. I joined the staff of Residence Life and Housing in January 2009 in the position of Access System Administrator with the Deacon OneCard office and then became the Deacon OneCard Manager March 2011.
In May of 2010 I graduated from Winston Salem State University with a Bachelor of Arts in Political Science. I hope my professional experience along with my expertise in the electric and electronic field will help to ensure the excellence of services provided to the Wake Forest community.
Executive Assistant to the Deanwilliadg@wfu.edu
Hi, I'm Denise! I came to Wake Forest in July 2000. I have served the University in several roles since my arrival. I am currently the Executive Assistant to the Dean of Residence Life and Housing. My primary duties include working directly with the Dean of Residence Life and Housing and serving as the office manager.
I received my B.S. in Psychology from Mississippi College and M.S. in Higher Education from Mississippi State University. I have truly enjoyed my many experiences in the time I have been at Wake Forest!
When I am not at work I enjoy spending time with my family and friends, reading, and visiting local antique shops!
- Residence Hall Staff
Sarah Magness, Residence Life Coordinator, South Campus
During the months of June and July, contact Cherise James with questions.
Graduate Hall Director Location Phone Amanda Ferguson Babcock Residence Hall 4999 Keith Menhinick Bostwick Residence Hall 5638 La'Rita Dingle Collins Residence Hall 5930 Pia Diggs Johnson Residence Hall 1257 Daniel Reese Luter Residence Hall 6091 Diane Hodson South Residence Hall 7860
Crystal Crouse, Residence Life Coordinator, North Campus
During the months of June and July, contact Cherise James with questions.
Graduate Hall Director Location Phone Marlena Del Hierro Dogwood Residence Hall 7848 Andrew Powell Magnolia Residence Hall 7857 Jessica Place Martin Residence Hall 6278 Stephen Oldham North Campus Apartments 1873 Jessica Place Polo Residence Hall 6278 Stephen Oldham Student Apartments 1873
Zach Blackmon, Residence Life Coordinator, Quad Area
During the months of June and July, contact Cherise James with questions.
Graduate Hall Director Location Phone Alexis Iffert Davis Residence Hall 5600 Cameron Robinson Efird Residence Hall 5652 Daniel Potter Huffman Residence Hall 6137 Rayce Lamb Kitchin Residence Hall 5277 Ashton Murray Palmer Residence Hall 4858 Ashton Murray Piccolo Residence Hall 4858 Daniel Potter Poteat Residence Hall 6137 Cameron Robinson Taylor Residence Hall 5652